DEVELOPMENT OFFICER, EVENTS & ENGAGEMENT
The Canadian Opera Company (COC) aims to bring the transformative experience of opera to our local, national, and global audience every day of the year.
In accordance with our COC365 Strategic Plan, the COC is reimagining and expanding its organizational structure—from digital to physical—by creating a new and highly collaborative Philanthropy & Audiences department. This is a paradigm-shifting moment for the organization, offering an opportunity for increased impact and greater integration of the diverse efforts and programs by which audiences learn about, engage with, and support the COC.
To help achieve this goal, the COC is seeking a positive, self-motivated and detail-oriented Development Officer, Events & Engagement to join our fast-paced team. Working under the direction of the Manager, Stewardship, you will be responsible for the planning and execution of all events and programming associated with individual giving, including all levels of donors and specialized events for donors at the major gift level.
- Maintain positive relations between the COC and its donors by responding promptly and appropriately to donor inquiries, general information and problem solving
- Execute all events for the annual and major gift donor programs including, but not limited to: working rehearsals, opening/closing parties, behind-the-scenes events, spotlight series events, backstage toasts, opening nights, holiday parties/performances and sponsorship hosting
- Support the Manager, Stewardship in organizing private events hosted by donors for cast and creative teams
- Facilitate the creation and distribution of invitations, save-the-date notices and follow ups while ensuring production approvals and timelines are adhered to
- Liaise with caterers, rental companies, facilities staff and photographers to co-ordinate event logistics
- Co-ordinate furniture rentals/floorplans, plan decor and overall look for events
- Liaise with General Director’s office to confirm attendance at donor events, scheduling, distributing event information and remarks (as appropriate)
- Prepare detailed event overview documents for events and ensure staff volunteers are aware of assigned roles
- Prepare speaking points for remarks and ensure correct donor recognition
- Manage volunteers and staff in execution of events
- Liaise with production department to co-ordinate all technical needs
- Arrange artists’ involvement and logistics in events
- Book and prepare tickets for pick-up at events
- Reconcile expenses and tax receipts for events
- Using the database program Tessitura, prepare mailing lists, track RSVPs and donor information
- Update shared events calendar to ensure smooth communication across all departments
FOUR SEASONS CENTRE FOR THE PERFORMING ARTS
- Staff the Welcome Desk, President’s Council Lounge and/or Engagement Space to meet and greet donors, respond to questions, provide assistance and resolve problems
- Track reservations for concerts in the Richard Bradshaw Amphitheatre and work with Program Manager, Free Concert Series to secure reserved seats
- Attend weekly meetings with design agency to review status of various event materials
- Co-ordinate printing and display of recognition sign for the Henry N.R. Jackman Lounge antechamber
- Extract monthly list of Major Gift patrons in Tessitura to ensure accurate records
In addition to the regular hours, occasional weekend and evening work will be required.
- Proven experience with two to three years in an event co-ordinator role or equivalent experience
- Demonstrated track record of multi-tasking with a high attention to detail
- Ability to work under pressure in a fast-paced environment
- Strong listening skills and excellent communication skills, both oral and written
- Strong customer service skills and the ability to work effectively with donors, community members, businesses, volunteers and staff
- Strong analytical skills, creative thinking and propensity for problem-solving
- Displays strong work ethic with a goal to achieve
- Proficient in Microsoft Office and donor database software, preferably Tessitura
- Arts background would be considered an asset but is not mandatory
This is a full-time position with benefits.
ABOUT THE CANADIAN OPERA COMPANY
Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. The COC enjoys a loyal audience support-base and one of the highest attendance and subscription rates in North America. Under its leadership team of General Director Alexander Neef and Music Director Johannes Debus, the COC is increasingly capturing the opera world’s attention. The COC maintains its international reputation for artistic excellence and creative innovation by creating new productions within its diverse repertoire, collaborating with leading opera companies and festivals, and attracting the world’s foremost Canadian and international artists. The COC performs in its own opera house, the Four Seasons Centre for the Performing Arts, hailed internationally as one of the finest in the world. Designed by Diamond Schmitt Architects, the Four Seasons Centre opened in 2006. For more information on the COC, visit coc.ca.
Interested persons are invited to submit their resume and cover letter via e-mail or mail stating salary expectations:
Manager, Human Resources
Canadian Opera Company
227 Front St. E. Toronto, ON M5A 1E8
The Canadian Opera Company thanks, in advance, all applicants; however, only those considered for an interview will be contacted. No phone calls or agencies please.
The COC is committed to providing accommodations for people with disabilities in all parts of the hiring process. If you require any accommodation, please let us know and we will work with you to meet your needs.
Date Posted: Friday, April 20, 2018