Call Centre Representative – Outbound Call Centre

Permanent part-time position.


The Canadian Opera Company (COC) is looking for articulate, professional and dynamic Call Centre Representatives to join our highly successful front-line staff to contact existing and potential subscribers and donors through our in-house Sales and Acquisition office.  Representatives work on various programs including subscription sales and annual fundraising projects.

Duties include:

  • Making out-bound telephone calls
  • Successfully soliciting subscriptions and charitable gifts for the COC
  • Expanding your knowledge of art through opera


Hours of work are Monday to Friday, 5:30 p.m. to 9:30 p.m.  In order to apply, candidates must be able to commit to this 20-hour-per-week schedule. Strong communication skills and a professional telephone manner are key success factors. In addition, you are self-motivated and have previous experience in sales/fundraising. Knowledge of opera and/or the performing arts, in general, is considered an asset. 

In this role, your earning potential is linked to a performance-based wage scale.


Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. The COC enjoys a loyal audience including a dedicated base of subscribers. Under its leadership team of General Director Alexander Neef and Music Director Johannes Debus, the company has an international reputation for artistic excellence and creative innovation. Its diverse repertoire includes new commissions and productions, local and international collaborations with leading opera companies and festivals, and attracts the world’s foremost Canadian and international artists. The COC Academy is an incubator for the future of the art form, nurturing Canada’s new wave of opera creators with customized training and support. The COC performs in its own opera house, the Four Seasons Centre for the Performing Arts, hailed internationally as one of the finest in the world. For more information, visit


Interested persons are invited to submit their resume and cover letter to:

DeeAnn Sagar
Manager, Sales and Acquisition
Email: [email protected]
Fax: 416-363-5584

Selected applicants will be contacted by telephone so please provide an appropriate telephone number.

The Canadian Opera Company is committed to providing accommodations for people with disabilities in all parts of the hiring process. If you require an accommodation, please let us know and we will work with you to meet your needs.

Phone: 416-363-8231

Toll Free: 1-800-250-4653

Contact Page

Facebook Twitter Instagram Youtube